Wyndham Garden Sterling Heights Hotel, Sterling Heights

My son's birthday party over the weekend was a bit of a mixed experience at this hotel. The room had some issues like a hole in the wall covered with duct tape, no towels, dirty, and a malfunctioning TV volume. The location had its ups and downs with some facilities not fully functional but overall friendly service. The dining experience, unfortunately, fell short of expectations.

The hotel had some positives like complimentary amenities in the rooms, but there were issues with water leaking from the ceiling in some parts of the hotel. The service had both helpful and unreliable aspects, with offers to adjust bills but also incidents like needing a crowbar to access a room. The location was friendly and clean, although not meeting the reputation expected for the brand. The dining experience was not as advertised, with limited buffet options, and the facilities were rated lower due to perceived lack of value.

The hotel had both positive and negative aspects to offer. While the rooms lacked working AC and a hot shower, they did come with a complimentary bottle of water and various amenities like little shampoos, makeup wipes, coffee, and cups. However, the room felt empty with no decorations at all, which could be a downside for those looking for a cozy atmosphere. I had booked the room for my family.

The hotel had some issues with the rooms being old and missing basic amenities like towels and working TV volume, but the breakout session facilities were convenient. The service lacked emotion at times but a partial refund brought some happiness. The location had its drawbacks, but it was beneficial for conference attendees. Dining surprises were revealed late, but the free breakfast was a winner for large families. The hotel offered a wood-fired pizza option.

The hotel has a good location and friendly staff, but there are issues with room cleanliness and service.

The hotel had some issues with cleanliness and room amenities, but the service was lacking emotion and consideration. The location was convenient but did not fully meet expectations. Dining options were disappointing, and the facilities were not well-maintained.

The hotel has some positives like friendly staff and convenient location, but it falls short in terms of room cleanliness and amenities like the hot tub. The dining experience was underwhelming as well.

The hotel seemed average at best and in terrible condition. The rooms, despite being nice and clean, had hard and uncomfortable mattresses. Overall, we were not pleased with our stay here.

My stay at the hotel had its ups and downs. The rooms were not well-maintained with stained bed linens and inconsistent toiletry restocking, leading to a room switch due to various issues. However, the service was surprisingly great despite the poor room conditions. The location was convenient for my event, though some cleanliness issues were noted around the pool area. The dining experience was satisfactory, offering a good deal for families but with limited options. Overall, the facilities had their flaws but were manageable.

The hotel had some significant issues with cleanliness and maintenance, but the service was friendly and helpful. The location had some positives but lacked certain amenities. The dining was subpar compared to the prices charged. Overall, there were glaring shortcomings despite a few redeeming qualities.